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FREQUENTLY ASKED QUESTIONS

We understand that you may have questions about our recent changes. This page is designed to address some of the most commonly asked questions. If you can’t find the information you need here, feel free to contact our dedicated support team at [email protected].

Visitor FAQs

It is the new name for the combined four legacy events of IFSEC, FIREX, the Facilities Show and Safety & Health Expo - now joined together as a comprehensive series under a single new name: Anticipate London.

Anticipate London takes place 2-4 December 2024 at ExCeL London

Monday 2nd December: 09:00 - 18:00
Tuesday 3rd December: 09:00 - 17:00
Wednesday 4th December: 09:00 - 17:00

The property end user - owners and end users of commercial / public property and built infrastructure: the teams with operational responsibility for buildings and the people within, be they fm/property teams, health and safety, security, landlords... plus those supporting and supplying the teams.

Those businesses supplying goods and services to property managers, landlords and the operational/personnel teams running a property - in particular FM teams, fire safety, security and health & safety.

Yes. Visitors can register their interest here and will be notified when registration opens midway through 2024.

Your badge will be emailed to the email address provided when registering. Please print this badge and bring it with you when you arrive. Do check your junk mail. If you haven’t received it, please visit the registration help desk.

Register online as a visitor. Next, email [email protected] for your Visa invitation letter and allow 5 days for processing.

Yes, you can register on site however we strongly advise you to pre-register in advance for a seamless arrival and to avoid queues and delays to your entrance of the show.

Students are permitted entry by prior arrangement only. Please email our customer service team at [email protected] for further information and guidelines.

Unfortunately not. This is a trade event and as such, anyone under the age of 16 is strictly prohibited including during build-up, the open days and breakdown of the exhibition. No alternative facilities will be provided.

The free venue Wi-Fi network is '_ExCeL FREE Wi-Fi" and is suitable for browsing, social media and email.

Exhibitor FAQs

Please fill in the enquiry form here and our sales team will be in touch.

Email our customer service team at [email protected] who will be able to help you.

ExCeL London, Royal Victoria Dock, London, E16 1XL

You’ll find the marketing guide in the Exhibitor Zone, which gives helpful info, tools, and assets to help you maximise your investment. For anything else, you can contact our PR team at [email protected].

British law has always been very strict about who can own or move firearms, ammunition and explosives but the rules are now even more stringent in light of the heightened risk of terrorism. All firearms and explosives must be licensed and there is a total ban on offensive weapons such as knuckle-dusters and flick knives.

It is also against the law to import:

  • High voltage electric ‘stun guns’.
  • Pepper sprays, CS gas canisters and other self-defence sprays.
  • High-powered air rifles.
  • Martial Arts weapons such as death stars and sword sticks.
  • Knives that have a concealed blade.

You may bring component parts of firearms into the country unless you have a licence for the weapon for which the parts are intended as components may be put to illegal uses.

All firearms must have a police shotgun licence or firearm certificate.

Please do not attempt to bring any of the above-mentioned products to the show. Failure to heed this warning will result in immediate expulsion from the show and possible prosecution.

Travel Info & Facilities FAQs

There are multiple ways of travelling to the venue:

  • The London Underground: Elizabeth line - Custom House station
  • The DLR - Custom House and Prince Regent stations
  • Parking is available on a first come, first served basis, using pay and display. Parking for cars costs £25 for up to 24-hours.

The free venue Wi-Fi network is '_ExCeL FREE Wi-Fi" and is suitable for browsing, social media, and email.

ExCeL has a cloakroom, multiple cashpoints, bars, restaurants etc. Please visit the ExCeL website for detailed information: https://www.excel.london/visitor

We recommend using public transport where possible but parking is available on a first come, first served basis, using pay and display. Parking for cars costs £25 for up to 24-hours.

Email our customer service team at [email protected] who will be able to help you.